Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Your customer service team mans the frontline upon which you ...
It's all about the customer after all. The point is, the more challenging it is for your customers to get the support they need, the more likely people are to get frustrated and abandon the process — ...
With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...
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