As it’s the New Year, you’ll be keen to implement new processes and marketing models to help your business achieve its best ever sales performance. Whilst there are many different pieces of software ...

Businesses still rely on phone calls to drive higher conversion rates, better profit margins and stronger customer relationships. However, the difficulty lies in effectively linking these positive ...

Tracking and analyzing domestic phone calls would require pattern-recognition software and intense traffic analysis, two of the newest tools in... Tracking Patterns in Database of Millions of Calls ...