The Apple Support app continues to add new features to help customers, with the latest update geared towards physical retail stores. The official Support app from Apple has been updated four different ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

You probably know Apple's now-decades-old advertising slogan "think different." There's perhaps no better example of Apple's willingness to think differently than when it chose to launch its one chain ...

Open the Apple Support app on your iPhone or iPad. Tap the device or service you need help with. Select Bring in for Repair under the available support options. Choose the nearest Apple Store location ...

Have a problem with your iPhone or Mac? You can now hop onto Twitter to seek out a helping hand. On Thursday, Apple unveiled a new Twitter account called @AppleSupport. As Apple describes the new ...

Apple today is announcing a new way to shop for iPhones. The company is introducing a new service, “Shop with a Specialist,” that will offer customers in the U.S. a live video shopping experience ...

Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

Apple devices are expensive, which means that if you encounter a problem, you'll want to get it fixed right away. Luckily, Apple offers a variety of ways to contact their customer support team. Here ...